Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • Copyright

    All content appearing on this Web site is the property of:

    Roger Berke
    110 E Center Street  PMB 1249
    Madison, SD 57042-2908

    DO NOT ship any items to this address unless I direct you to do so.  Package will have to be forwarded to me!  if you need to ship something to me, contact me for instructions.  If you ship parts to this address, there will be $50.00 forwarding fee.

    If you have any questions Contact Us

    As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011, 2012, 2013, 2014, 2015, 2016 and 2017 Roger Berke / RV Hyronic Heater Repair.  All rights reserved.



  • Trademarks
  • Trademarks

    All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Parts.RV Hydronic Heater Repair. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Parts.RV Hydronic Heater Repair or any third party, except as expressly granted herein.



  • Use Of Site
  • Terms of Use

    CONDITION: All items are brand new unless specifically noted otherwise. We sometimes sell used, refurbished, rebuilt or reconditioned items, which will be clearly noted.

    LEGAL DISCLAIMER & VERY GOOD ADVICE
    Disclaimer – Parts available on this website require advanced skills to be properly and safely installed. Since I have no idea of the capabilities of the person purchasing the parts I am selling the parts without being able to judge whether or not you have the skills necessary to make repairs. Only you know if this is a repair that you should attempt. If you are not comfortable working on your Aqua-Hot, you should seek out someone to do it for you. Proceed at your own risk. 

    This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Parts.RV Hydronic Heater Repair and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Parts.RV Hydronic Heater Repair believes that customer conduct violates applicable law or is harmful to the interests of Parts.RV Hydronic Heater Repair and its subsidiaries.

    We reserve the right to correct pricing errors by canceling the order and making full refund.  If an item is listed as zero price, then item is not availble.



  • Privacy Policy
  • Privacy Policy

    Our Commitment To Privacy
    Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

    The Information We Collect:
    This notice applies to all information collected or submitted on the Parts RV Hydronic Heater Repair  website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: 

         Name
         Address
         Email address
         Phone number
         Credit/Debit Card Information
         (etc.) 

    The Way We Use Information:
    We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

    You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

    Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    Our Commitment To Data Security
    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    Our Commitment To Children's Privacy:
    RV Hydronic Heater Repair does not sell products for purchase by children.  If you are under 18, you may purchase parts only with the involvement of a parent or guardian.

    How You Can Access Or Correct Your Information
    You can access all your personally identifiable information that we collect online and maintain by Contact Us. We use this procedure to better safeguard your information.

    You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

    To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

    How To Contact Us
    Should you have other questions or concerns about these privacy policies, please contact us.



  • Shipping & Delivery
  •  Shipping Policy
     More Details, here: http://rvhydronicheaterrepair.com/shipping.htm

    Same day shipping for orders placed prior to 1:00 pm Central Time is not a guarantee, but is our policy.  Sometimes it is not possible due to other commitments. Most items ordered prior to 1:00 pm Central Time are shipped the same business day.

    If you are ordering a complete Webasto burner, either new or rebuilt and you need burner shipped via expedited shipping,  I need 2 additional hours to install new nozzle and test unit prior to shipping (shipping cutoff is 11:00 am Central Time)..  

    At this time, Parts RV Hydronic Heater Repair ships merchandise to locations within the 50 United States.  The website will not accept orders to any other location.

    Free Shipping On Orders over $75.00
    Orders Under $75.00 - $15.00 Flat Rate Shipping

    Standard Shipping: Most FREE shipping is by US Mail Priority.  Post Office says 2-3 business days for delivery.  United Parcel Service shipping is available to any street address within the contiguous United States, however may not be free.  If you do not specify shipping method, then it is my choice.  It is purchaser responsibility to assure that the shipping location you provide will accept US Mail deliveries.

    It is my responsibly to deliver package to shipping pickup point by prior to carrier pickup time.  Once dropped off, I have no control over shipping.  If shipment is not delivered as planned, this is something that I have no control over.  Many times the shipping carrier will offer partial refund for delayed shipments.  I will attempt to obtain credit on your behalf, which I will credit back to you.  Weather delays in shipping are outside of anyone's control and are not compensated.   Shipping late in the year can and will be delayed because of package volume and weather.

    The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  If there is a problem, I will assist you in any way I can with shipper.

    Note: Overnight shipping placed on Friday (or after shipping cutoff on Thursday), will arrive on Monday. Saturday delivery incurs an additional charge. Contact Us to make Saturday delivery arrangments.

    There is a shipping fee included in the price of boiler coolant that is on the website because it is so heavy and must be shipped via UPS Ground. 

    Shipping cutoff times are:
    11:00 am - Pacific Time
     Noon       - Mountain Time
     1:00 pm  - Central Time
     2:00 pm - Eastern Tine



  • Sales Tax
  • Sales Tax Policy

    Parts.RV Hydronic Heater Repair charges South Dakota Sales Tax for merchandise and shipping for all items shipped into South Dakota.



  • Warranties
  • Warranty

    All new parts have a 6-month exchange warranty from date of purchase.  Defective new items will be repaired or replaced during the 6-month warranty period.

    All used parts will have warranty terms described on the web page for that item.

    Prior warranty return authorization is required. Click here to Contact Us.  Customer is responsible for paying all warranty related shipping charges.

    Defective items must be returned for inspection before any warranty replacement will be provided.  A $50.00 service charge may apply for any items returned without prior authorization, or for any items that are found to be operating properly.

    Refer to Return Policy shown below

    Evidence of physical damage, improper installation, alteration, excess voltage, reverse polarity, short circuit, voltage spike or tampering, abuse, altering or removing serial numbers voids warranty.

    All used parts are subject to warranty as outlined on the website for that item.  If the item is determined to have failed within the warranty period, the item will be repaired or replaced. In no case will cash or credit card refund be given.  Click here to Contact Us.

    Sorry, I do not sell parts for testing purposes.  I do offer component testing;  refer to component testing offered, here:   Component Testing

    RV Hydronic Heater Repair reserves the right to revise this policy at any time.

     



  • Return Policy
  • Return Policy

    You may return only certain new, unopened / uninstalled items sold within 30 days of delivery.  There may be a restocking fee of up to 25%.  All returned items must be in a resalable and "as new" condition with all original packaging and components.  Most electrical parts are not returnable and should state in the website description  "This part is NOT returnable".

    RV Hydronic Heater Repair reserves the right to refuse refund on any item that is not returned in "as new" condition or has been installed or used.

    At no time will RV Hydronic Heater Repair be responsible for payment of any return shipping charges, including return of warranty items.  We will pay the return shipping costs only if the return is a result of our error.

    If installation tools that are loaned are not returned within 90 days, you will forfeit your deposit.

    You should expect RV Hydronic Heater Repair to process your refund within 7 days of receiving your package (ONLY if your return package was shipped to address provided).  Your bank should process the refund request and credit your account within 5 to 10 business days.

    Items that are NOT RETURNABLE

    • Electrical items, including but not limited to controller boxes, electronic control boards,  ignition coils, motors, pumps and flame sensors.
    • No returns on parts because of misdiagnosis.
    • Any item that has been installed or used.
    • Any item that is sold “AS IS.”

    Return process

    • Contact Us for return authorization.
    • We will supply return authorization information and will provide the shipping address.
    • You will ship item to the address provided at your expense.
    • Within 7 days of receiving item, we will perform testing.
    • If item has failed, we will repair or ship replacement to your address provided in the return authorization.
    • If item is working as expected and meets specifications, item will be returned to your address provided in the return authorization.  There may be a $50.00 fee for testing.

    RV Hydronic Heater Repair reserves the right to revise this policy at any time.



  • Store Hours
  • Business Hours

    Details about support, Support Policy

    Contact Us for website assistance.  Support questions should be directed to my Forum.



  • Miscellaneous
  • Miscellaneous

    VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Parts.RV Hydronic Heater Repair and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Parts.RV Hydronic Heater Repair shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Parts.RV Hydronic Heater Repair with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Parts.RV Hydronic Heater Repair with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Parts.RV Hydronic Heater Repair. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.